Process for depositing checks
Manage your money anytime, anywhere with Prudential Bank Mobile Banking. You can conveniently and securely check your account balances, transfer funds, view history, pay bills, and locate ATMs and Prudential Bank Financial Centers.
Mobile deposit lets you deposit checks securely anytime, using our Prudential Bank Mobile Banking app. Deposit checks as soon as you receive them – skipping the trip to the branch or ATM. Deposit checks 24/7 in seconds using the camera on your phone or tablet.
To scan the check image you will need to turn your phone landscape. You will start with the front of the check. Make sure the image is clear and MUST contain all four corners of your check. If image looks good, select Use Photo
You will then turn the check over and scan the back of the check. Following the same steps as the front.
Deposit Pending will appear after the deposit is confirmed.
View Check Image
Check Images can be viewed within Mobiliti up to 45 days after the image been scanned.
Select View Check
View Front/back of image
View History Options – View All / View Pending / View Failed / View Accepted. Create New Deposit
Failed deposit due to check location. The image below displays with the full check not in the picture window thus it failed (see picture to the right).
Select Retake Images (if front or back image fails, both images need to be retaken)