4 tips for Keeping Your Mobile Device Secure

According to Juniper Research, mobile banking users will reach 2 billion users by 2020. With so many users accessing their online accounts from just about anywhere in the world, it’s important to consider just how to keep personal information protected and secure while using a mobile banking app.

By reviewing our expert tips for maintaining mobile banking security, you’ll keep current with the information you need to mitigate the risk of mobile hacking.

1. Stay safe on public Wi-Fi

Though public Wi-Fi networks save data and are convenient to access when available, they aren’t as secure as you may think. In fact, these networks are inherently less secure than your private one. When accessing your mobile banking app, we advise that you stay wary about accessing it via public Wi-Fi.

If you unknowingly connect to an unsecured Wi-Fi network, your personal information is at risk. This means your usernames, passwords, emails, and private messages may end up being seen by someone that isn’t you. If you don’t recognize the network, don’t connect to it and when possible, avoid using your mobile banking app on any public Wi-Fi network.

2. Create a strong password

We know you’ve heard it before, but we’ll tell you again: create a strong password for not just your mobile banking app, but all of your personal accounts.

Below we’ve listed a few pointers to follow when creating a strong password:

  • Though typing in a longer password takes more time, it’s time worth taking. We suggest creating a password that is between 12 to 14 characters long. If possible, exceed this suggested character length. The longer the password, the more secure it can be.
  • Use a mix of different character types to include in your password. Include a combination of numbers, symbols, spaces, capital letters, and lower-case letters.
  • Avoid using passwords that are easy to guess like “password” or “password123”. You want to create a password with the idea that it would be challenging for any individual to guess, including you.

3. Sign out of your mobile sessions, every time

When you’re finished using your mobile banking app, it’s important to log out of the app immediately. In the event that you misplace your phone or it is stolen, signing out of your mobile session ensures that no one can easily access that information.

For security purposes, consider setting up two-factor authentication for your mobile device. Two-factor authentication serves as a second layer of protection by requiring users to enter either something they know or something they have. The more security features you implement, the more secure your personal information remains.

4. Update your mobile banking app

Updating your mobile banking app ensures that you receive the latest protections to keep your information safe. If possible, enable automatic updates so you never miss out on keeping your personal information secure.

In addition, it is recommended to also stay on top of updating your phone’s operating system. These updates often include security fixes, new or enhanced features, or offer better compatibility with your device or applications. By updating your mobile banking app and device, you’ll take the right measures to ensure cyber safety.

Download the PB Mobile App

Mobile banking is popular for all the right reasons. It’s simple to set up an account and highly useful for your everyday life. If you have yet to enroll in mobile banking and want to bank from anywhere in the world, it’s time to download the PB Mobile App. Contact us to get started!

Share this post

Prudential Bank

Related Articles