Prudential Bank has been serving the community for over 125 years.  We pride ourselves on having exceptional Customer Service.  We have opportunities available for individuals looking to start or continue their careers in the financial field.  We are looking for out-going, detailed oriented, accurate and friendly individuals who want to join our team.  Computer skills are required. Prudential Bank has the following openings:
Email:  resumes@prudentialbanker.com


Head Teller

Supervises all tellers at the branch and maintains primary vault.

Responsibilities

  • Aids tellers in answering questions and solving problems.
  • Maintains cash levels at teller windows and vault according to guidelines.
  • Responsible for ordering cash and settling the vault and preparing cash and coin shipments.
  • Balances coin machine and prepares shipment.
  • Process deposits from night drop.
  • Balance and restock ATM machine.
  • Insures tellers are following proper balancing procedures and aids in balancing when necessary.
  • Balance branch and prepare and organize teller work for accounting department.
  • Performs various customer service duties as required including opening accounts and Safe Deposit Box entry.
  • Answers telephones and assists customers with questions, problems or concerns.
  • Complies with federal, state and bank policies and procedures by accurately following Bank procedures for compliance with Bank Secrecy Act and related regulations as may be applicable to the job responsibilities.
  • Performs additional duties as assigned.
  • Prudential Bank is looking for Head Tellers for their Drexel Hill, Huntingdon Valley, Spring Garden, Pennsport, and Richmond Street Financial Centers.

Qualifications

  • 2-3 Years of related experience.
  • Completed or enrolled in the Head Teller Achieve program preferred.
  • Excellent organization, interpersonal and communication skills.
  • Sound judgment in decision making and problem solving.
  • Demonstrated knowledge of Outlook, Word and Excel.

Floating Head Teller openings to service our Financial Centers in Delaware, Montgomery, and Philadelphia counties.


Loan Servicer

Performs various administrative, clerical, and customer service duties and functions related to Real Estate Mortgage, Consumer and Commercial Loan servicing.

Duties and Responsibilities

  • Performs various duties and functions relating to Real Estate Mortgage, Consumer and Commercial Loan maintenance and customer service; including phone calls from customers and internal financial centers.
  • Records (i.e. loan bookings and originations) for all residential mortgage loans and consumer loan products according to established procedures. Cross-train on and serve as the primary backup for commercial loan bookings and originations per established procedures.
  • Index and image all loan documents according to established procedures. Prepare final checklist sign off for all residential and consumer loan files after confirming that all documents are in file and that the file is complete.
  • Performs daily various customer service, administrative and loan maintenance duties such as:
    • Loan servicing and maintenance changes requested by the customer, the Management Loan Committee, or Senior Officers.
    • Serve as a primary backup for preparing loan payoff statements and loan satisfaction letters.
    • Daily Rate Index Administrator and File Room Administrator.
    • Maintain, manage and track all pending/outstanding loan documents utilizing the document tracking matrix.
    • Performs all additional duties and functions as assigned.
  • Complies with all Bank policies and procedures. Promotes and fosters teamwork and a positive work environment, treating employees with respect and providing full support and encouragement.
  • Complies with Federal and State policies and procedures including following Bank procedures for compliance with Bank Secrecy Act, and related regulations as may be applicable to the job responsibilities and functions.

Commercial Loan Officer

The Commercial Loan Officer is under the general supervision of the CLO.  In conformance with established policies and operation procedures, this position performs a wide variety of sales and administrative duties in support of the Commercial Lending Department.

  • Maintains working knowledge and understanding of all Commercial loan products detailed in the Bank’s Loan Policy
  • Targets, develops and maintains both new and existing commercial account relationships. Assists Branch Managers in their sales efforts; including calls to real estate brokers, local businesses, attorneys and accountants in order to promote commercial products and services. Makes joint calls with retail personnel as needed.
  • Promotes the bank’s interests and pursues opportunities for business expansion and enhancement. Participates in the development and coordination of the Commercial Loan department’s related marketing efforts.
  • Conducts interviews with loan applicants and provides them with general and specific loan information such as rates and required qualifications. Assists customers in completing loan applications.
  • Communicates on a regular basis with Senior Management to provide feedback on customer related quality of service issues.
  • Completes Activity/Tracking Logs as directed

 

Minimum Qualifications Required

  • Bachelor’s degree in related business field
  • Minimum of 5 years progressively responsible experience in commercial lending and related functions.
  • Strong working knowledge of regulatory compliance, accounting and finance and asset/liability management.
  • Able to create a good impression with internal/external clients, co-workers and vendors.
  • Able to verbally communicate clear and concise messages to internal/external clients, coworkers and vendors.
  • Strong communications skills, both oral and written
  • Ability to multitask while prioritizing responsibilities and tasks
  • Computer literate with the ability to utilize programs, including but not limited to utilize Microsoft Word and Excel
  • Strong analytical, problem solving and mathematical skills
  • Capable of making decision and sound judgment as it relates to all client, employee and Bank matters

Residential Loan Officer

The Residential Loan Officer is under the general supervision of the CLO. In conformance with established policies and operation procedures, this position performs a wide variety of sales and administrative duties in support of the Residential Lending Department.

Duties

  • Sells and originates residential mortgage loans according to established policies and procedures and applicable legal and regulatory guidelines.
  • Meets with Prospects identified directly as well as referred by other external and internal referral sources.
  • Explains variety of mortgage products and services available and offers recommendations based on evaluation of individual prospect needs
  • Guides Customers through the mortgage application process. Explains information required and other aspects of the loan process to Customers.
  • Manages Customers’ expectations regarding processing times and closing dates.
  • Generates referrals for mortgage sales opportunities and sales of other Company business line products.
  • Develops plan to achieve sales goals with assistance from sales management.
  • Ensures applications are completed accurately and contain required information.

Qualifications

  • Minimum of 5 years progressively responsible experience in mortgage origination and related functions.
  • Proven Sales ability.
  • Developing knowledge of mortgage industry, products, lending practices and regulatory guidelines.
  • Maintains the highest level of sales ability and negotiation skills.
  • Self‐directed, ability to plan own activities to achieve sales goals.
  • Strong time management skills.
  • Excellent communication skills, both verbal and written.

Financial Center Manager

The Financial Center Manager reports directly to the FVP/Operations Officer.

Basic Function: Responsible for handling a wide range of duties including the financial center employees, managing the day to day financial activities, assisting in the growth and development of sales to ensure productivity targets are met. Maintaining effective relationship with clients thus, helping in exceeding the loan and deposit goals for their branch.

Job responsibilities include:

  • Plan, direct, manage, and evaluate Financial Center operations ensuring the efficient and effective operation of each assigned FC.
  • Proactively participate in, and encourage, the promotion of deposit and lending products and services through outside business development activities.
  • Display an active role in consumer and commercial lending functions through interviewing loan applicants, completing and submitting loan applications, preparing and reviewing required documents, coordinating the execution of contracts and organizing FC lending activities in connection with Lending Officers.
  • Oversee FC operations while promoting teamwork, fostering a positive work environment, and treating staff with respect; providing leadership, guidance, and advice in regards to individual responsibilities, authority levels, and appropriate communication channels, helping to resolve any employee conflicts, escalating as necessary.
  • Mentor, coach, and serve as role model to Service Managers providing a particular emphasis on business development.
  • Provide recommendations regarding staff employment status, salary adjustments, promotions, transfers, and terminations to appropriate sources.
  • Respond to customer questions and concerns; consulting with them to ensure satisfaction, and helping to resolve any complaints.
  • Participate in the preparation and monitoring of FC budgets, focusing on long-term profitability and growth within assigned regions.
  • Maintain open communication with Operations Officer and other departments to discuss new opportunities for service development in the FC community as well as resolve any operational issues
  • Maintain physical facilities of the FC in a clean, safe, and professional manner.
  • Promote and maintain the bank’s values and commitment to high quality personal service towards prospective and existing clients, staff and communities served by the bank
  • Contribute to the development and implementation of FC operational processes and procedures, ensuring adherence to Federal, State, and Bank Policies, as well as compliance with the Bank Secrecy Act and related regulations as may be applicable to position responsibilities.
  • Plans business development activities and calls to build new business relationships and promote current customer retention.
  • Complies with federal, state, and bank policies and procedures including following Bank procedures for compliance with Bank Secrecy Act and related regulations as may be applicable to the job responsibilities.
  • Assumes additional responsibilities as required.

No current openings.


Financial Center Service Manager

The Financial Center Service Manager reports directly to the Financial Center Manager.

Basic Function: Assign and direct all work performed in the branch and to supervise all areas of operation. Manage staff, foster a positive environment and ensure customer satisfaction.

Job responsibilities include:

  • Supervise daily operations of Financial Center ensuring efficient and effective functionality, coordinating with FC Manager regarding work assignments and staff scheduling.
  • Responsible for reviewing and maintaining daily logs, opening and closing branch.
  • Responsible for various FC auditing/reporting activities.
  • Maintain an active role in consumer and commercial lending functions through interviewing loan applicants, completing and submitting loan applications, preparing and reviewing required documents, and contract closings.
  • Proactively participate in, and encourage, the promotion of financial products and services, assisting customers in obtaining the most appropriate product to fit their current need.
  • Provide quality service to perspective and existing customers in order to maximize client satisfaction, exhibiting the ability to understand and explain a wide array of products, services and policies.
  • Perform various customer service related duties including opening and maintaining accounts for deposit products, processing IRA and Safe Deposit Box related requests, processing return mail and other customer related requests.
  • Interact through verbal and written communication with customers, representatives, external financial institutions, and coworkers in a professional manner.
  • Promote and foster teamwork and a positive work environment, treating staff with respect; provide leadership, guidance, and advice in regards to individual employee responsibilities, authority levels, and appropriate communication channels, and help to resolve any employee conflicts, escalating as appropriate.
  • Complete various audit procedures in a timely manner, as prescribed by Bank Compliance and Security procedures.
  • Maintain attendance records for FC staff, approving timecard submissions bi-weekly.
  • Guiding and advising personnel in the more complex phases of their work
  • Provide recommendations to FC Manager regarding staff employment status, salary adjustments, promotions, transfers, and terminations.
  • Contribute to the development and implementation of FC operational processes and procedures, ensuring adherence to Federal, State, and Bank Policies, as well as compliance with the Bank Secrecy Act and related regulations as may be applicable to position responsibilities.
  • Complies with federal, state, and bank policies and procedures including following Bank procedures for compliance with Bank Secrecy Act and related regulations as may be applicable to the job responsibilities.
  • Assumes additional responsibilities as required

Financial Center Service Manager opening at our Drexel Hill Financial Center.


Tellers-Full Time/Part-Time

Locations:

Philadelphia, PA
Drexel Hill, PA
Huntingdon Valley, PA

Duties and Responsibilities:

  • Operates a teller station, maintaining acceptable cash limits per policy in order to process a variety of transactions including check cashing, deposits, withdrawals, transfers, loan payments, & negotiable instrument sales.
  • Provides quality customer service to maximize customer satisfaction, explaining policies, products, and services when required.
  • Proactively promotes banking products and services, assisting customers in selecting the most appropriate product to fit their current need, and directs them to appropriate staff for further assistance, when necessary.
  • Follows teller balancing procedures to complete required daily settlement, including work verification, and check scanning.
  • Interact through verbal and written communication with customers, representatives, external financial institutions, and coworkers in a professional manner.
  • May assist in balancing and restocking ATM machine, as well as processing night deposits.
  • Performs various customer service duties as required including address changes, check ordering, debit card, and account, maintenance requests.
  • Performs various office maintenance activities:  counts and lifts coin; files signature cards, stocks teller station.
  • Promote and maintain the bank’s values and commitment to consistent, high quality customer service toward prospective and existing customers, co-workers, and the communities served by the bank.
  • Complies with federal, state, and bank policies and procedures including following Bank procedures for compliance with Bank Secrecy Act and related regulations as may be applicable to the job responsibilities.
  • Assumes additional responsibilities as required

All applicants will be subject to a background check and a credit check.

We offer competitive pay ranges and Full Time employees receive an excellent benefits package with a generous retirement plan.   Prudential Bank also offers tuition reimbursement plan for employees who have completed one year of service.  We encourage employees to continue professional development through education.
Please forward resume to:

Prudential Bank
1834 W Oregon Ave
Philadelphia Pa 19145
1-215-755-1500
FAX-215-336-7122
Email:  resumes@prudentialbanker.com

Prudential Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.